Work
Selected work
HIPAA-compliant internal AI platform
Designed and lead development of a private AI platform for secure knowledge retrieval and engineering decision support. Retrieval-augmented generation over meeting data, client documentation, and codebase artifacts, with agent-based orchestration — built so that regulated data never leaves our boundary.
Cloud-native automation platform
Architecture for the platform behind our automation practice, supporting 100+ concurrent workflows in healthcare environments. Grew from a handful of scripted jobs into a system with real observability, alerting, and deployment discipline.
Healthcare staffing platform
Fullstack platform matching clinical staff to open shifts, which raised shift fill rate by 35%. Django and PostgreSQL on the back end, React on the front.
Billing automation pipeline
Browser-automation and serverless pipeline that cut billing processing time by up to 80%, replacing manual data entry across payer portals.
Experience
Director of Engineering Operations
- Lead a team of 7 engineers across system maintenance, reliability, senior development oversight, client support, and core engineering execution.
- Serve as primary technical owner for SOC 2 Type I and Type II certification and ongoing security governance.
- Own AWS production infrastructure — EC2, RDS, S3, application load balancers, networking, and secrets management.
- Introduced Infrastructure as Code with Terraform/OpenTofu and CI/CD via GitHub Actions, reducing deployment risk and configuration drift.
- Improved system uptime by 25–35% through observability, alerting, and reliability engineering practice.
- Cut mean time to resolution by 30–40% acting as senior technical escalation point.
- Head AI implementation strategy, deploying automated AI code review and IDE-based tooling across engineering workflows.
- Designed and lead development of a HIPAA-compliant internal AI platform using retrieval-augmented generation, vector databases, and agent orchestration.
- Act as primary technical liaison for enterprise clients, and partner with Sales on technical scoping, RFP responses, and solution architecture.
Software Engineer II
- Architected and standardized AWS infrastructure and GitHub workflows, improving development velocity by roughly 50%.
- Built and maintained a fullstack staffing platform on Django, PostgreSQL, and React, increasing shift fill rate by 35%.
- Developed automation systems with Node.js, AWS Lambda, and Puppeteer, reducing billing processing time by up to 80%.
- Implemented centralized monitoring and error reporting with Sentry across production systems.
- Managed VPC networking, IAM policies, EC2 instances, RDS clusters, and security configuration.
GS12 Analytical Chemist
- Built SharePoint databases and PowerApps solutions that improved worksheet review productivity by over 50%.
- Wrote automation scripts in Python, R, and JavaScript for data transformation and reporting.
- Designed electronic worksheet systems that reduced laboratory sample analysis turnaround to one day.
Technical skills
- JavaScript (Node.js), Python, SQL, Java, Rust
- React, Redux, HTML, CSS
- Django, Express, REST APIs
- AWS (EC2, RDS, S3, Lambda, ALB, Secrets Manager), Docker, Nginx, Terraform/OpenTofu, GitHub Actions
- PostgreSQL, Microsoft SQL Server
- Sentry, AWS CloudWatch, Vanta, AWS GuardDuty, AWS Inspector
- SOC 2, HIPAA, PHI handling, Access control, Incident response
- AWS Bedrock, Ollama, RAG architectures, Vector databases, Agent-based systems